Introduction

DinBolig ApS ("we", "us", or "our") operates dinbolig.beyties.com and related services. This Privacy Policy explains how we collect, use, store, and share personal data when you visit our website or engage with our property advisory services.

We are committed to protecting your privacy and processing your data in compliance with the EU General Data Protection Regulation (GDPR) and, where applicable, the Turkish Personal Data Protection Law (KVKK).

Data we collect

We collect information you provide directly, such as your name, email address, phone number, and enquiry details when you submit a contact form or book a consultation. We also collect data automatically when you browse our site, including IP address, browser type, pages visited, and time spent — processed via cookies and analytics tools.

We do not collect sensitive categories of personal data (such as health information or financial account numbers) unless you choose to share them in the context of a specific service request.

How we use your data

We use your data to respond to your enquiries, send relevant property listings that match your stated criteria, improve our website and service quality, and meet our legal and regulatory obligations. Where we have your consent, we may also send you market updates and newsletters — you can withdraw consent at any time.

We do not use your personal data for automated decision-making or profiling that produces legal or similarly significant effects.

Cookies

Our website uses essential cookies required for basic functionality, and optional analytics and marketing cookies that are only set with your consent. You can manage your cookie preferences at any time through the cookie banner or your browser settings. Withdrawing consent does not affect the lawfulness of processing before withdrawal.

We use Google Analytics for aggregated, anonymised traffic analysis. We have configured IP anonymisation and do not share raw user-level data with third parties for advertising purposes.

Third-party services

We use a limited number of trusted third-party processors to operate our business, including email delivery providers, CRM platforms, and hosting services. All processors are bound by data processing agreements and may only process your data on our documented instructions.

Links to external websites (such as property portals or local government pages) are provided for convenience. We are not responsible for the privacy practices of those sites.

Data retention

We retain enquiry and contact data for up to three years from the date of last interaction, unless a longer retention period is required by law or you request earlier deletion. Analytics data is retained in aggregated form and does not identify individuals beyond the session.

Once data is no longer necessary for the purpose it was collected, we delete or anonymise it securely.

Your rights (GDPR & KVKK)

Under GDPR you have the right to access, rectify, erase, restrict, or port your personal data, and to object to processing based on legitimate interests. Under KVKK you hold equivalent rights as a data subject. To exercise any right, contact us at [email protected] and we will respond within 30 days.

You also have the right to lodge a complaint with your national supervisory authority (e.g. the Danish Data Protection Agency — Datatilsynet) if you believe your data has been processed unlawfully.

International transfers

Some of our service providers are based outside the European Economic Area. Where data is transferred internationally, we ensure appropriate safeguards are in place — typically Standard Contractual Clauses approved by the European Commission or adequacy decisions.

Data relating to Turkish residents may be processed by our partners in Turkey in accordance with KVKK provisions on cross-border transfers.

Contact

For any privacy-related questions, requests, or complaints, please contact our data controller at: [email protected]. We aim to respond to all enquiries within 30 calendar days.

If you are located in Turkey and wish to exercise rights under KVKK, you may also submit a written application to our local contact address listed on the website.

Updates to this policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. Material changes will be communicated via a notice on our website or by email where we hold your contact details. The date at the top of this page indicates when the policy was last revised.

Continued use of our website after a policy update constitutes acceptance of the revised terms.